Processing Time
- All orders are processed within 2-5 business days after payment confirmation
- Handmade glass artworks require additional handling time for secure packaging
- Orders placed on weekends or holidays will be processed on the next business day
Shipping Methods & Timeframes
Domestic Shipping (India):
- Standard Shipping: 5-10 business days
- Express Shipping: 2-4 business days
- Premium Packaging included for all glass items
International Shipping:
- Standard International: 10-21 business days
- Express International: 5-10 business days
- Customs clearance may add 2-7 additional days
Shipping Costs
- Shipping costs are calculated at checkout based on destination and weight
- Free domestic shipping on orders above ₹2,500
- International shipping rates vary by country and are displayed during checkout
Packaging
- All glass artworks are carefully wrapped in bubble wrap and foam padding
- Items are secured in custom-fitted boxes with fragile stickers
- Each package includes handling instructions for the recipient
- Insurance is included on all shipments above ₹1,000
Delivery
- Signature confirmation required for all orders above ₹5,000
- We are not responsible for packages left unattended at the delivery address
- Please inspect your package immediately upon delivery
Shipping Restrictions
- We ship worldwide except to countries under international trade restrictions
- Some remote locations may incur additional shipping charges
- Customs duties and taxes are the responsibility of the recipient
